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Subscription Terms

Last updated: April 4, 2026

Subscription Plans

ZeroPop offers four tiers:

Free

  • 2 scans per month
  • Sub-grade analysis (corners, edges, surface, centering)
  • Front & back camera scanning
  • Collection binders
  • Cloud sync across devices
  • Share grade cards (with watermark)

Lite - $3.99/month (includes 3-day free trial)

  • 40 scans per month
  • Everything in Free
  • Centering analysis with L/R and T/B ratios
  • Defect analysis
  • Set tracking with checklists
  • Camera grading
  • Share grade cards

Pro - $9.99/month or $79.99/year (save 33%)

  • 150 scans per month
  • Everything in Lite
  • Market pricing & estimated card values
  • Portfolio tracking with interactive charts
  • Price history & P&L per card
  • Cost basis tracking & gain/loss calculations
  • eBay market data, active listings & sell tools
  • Variant & error detection
  • Share grade cards without watermark

Ultra - $24.99/month or $199.99/year (save 33%)

  • 500 scans per month
  • Everything in Pro
  • PSA, BGS, & CGC grade estimates with confidence scores
  • BGS sub-grades & label tier predictions
  • Submission ROI calculator with tier recommendations
  • Defect map with schematic diagram
  • Error location annotations
  • CSV export for insurance, taxes & spreadsheets
  • Custom share themes

Billing

All subscriptions are billed through the Apple App Store. Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Renewal is charged within 24 hours prior to the end of the current period at the same price.

Scan Limits

Scan limits operate on a rolling 30-day cycle from the date of your subscription start or renewal. Unused scans do not roll over to the next period.

Free Trial

The Lite plan ($3.99/month) includes a 3-day free trial for eligible new subscribers. During the trial, you have full access to all Lite features including 40 scans per month, centering analysis, defect analysis, and set tracking. The trial automatically converts to a paid Lite subscription ($3.99/month) at the end of the 3-day trial period unless you cancel at least 24 hours before the trial ends.

You can cancel a free trial at any time through your Apple ID subscription settings (Settings → [Your Name] → Subscriptions → ZeroPop → Cancel Subscription). If you cancel during the trial, you retain access to Lite features until the trial period ends, after which your account reverts to the Free plan.

Free trial eligibility is determined by Apple and is typically available once per Apple ID. If you have previously redeemed a free trial for ZeroPop Lite, you may not be eligible for another.

Cancellation

You can cancel your subscription at any time:

  1. Open the Settings app on your iPhone.
  2. Tap your name at the top of the screen.
  3. Tap Subscriptions.
  4. Tap ZeroPop.
  5. Tap Cancel Subscription and confirm.

After cancellation, you retain access to paid features until the end of your current billing period (or free trial period, if applicable). When it expires, your account reverts to the Free plan (2 scans per month). All your data - cards, binders, grades, and images - is preserved and accessible on the Free plan.

Refunds

ALL SALES ARE FINAL.

Hanlon Digital LLC does not offer refunds for subscription payments. If you believe you are entitled to a refund, you must request it directly through Apple at reportaproblem.apple.com.

Cancelling your subscription stops automatic renewal but does not refund the current billing period. You will continue to have access to paid features until the period ends.

Deleting the ZeroPop app does NOT cancel your subscription. You must cancel through your Apple ID subscription settings to stop billing.

Plan Changes

  • Upgrades - take effect immediately. You will be charged the prorated difference for the remainder of your current billing period.
  • Downgrades - take effect at the start of your next billing period. You retain your current plan's features until then.

NO GUARANTEE OF ACCURACY

ALL GRADES, SUB-GRADES, PSA/BGS/CGC ESTIMATES, CENTERING ANALYSIS, DEFECT DETECTION, MARKET PRICING, PORTFOLIO VALUES, AND ROI CALCULATIONS PROVIDED BY ZEROPOP ARE BEST GUESSES ONLY. THEY ARE NOT GUARANTEED TO BE ACCURATE AND SHOULD NOT BE RELIED UPON AS FACT.

ZeroPop is not affiliated with PSA (Collectors Universe), BGS (Beckett Collectibles), or CGC (Certified Collectibles Group). Grade estimates do not represent actual grades from these organizations.

Hanlon Digital LLC is not liable for any financial decisions you make based on ZeroPop's data, including decisions to buy, sell, trade, hold, or submit cards for professional grading.

Banned User Subscriptions

If your account is banned for violating our Terms of Service:

  • You lose access to all paid features immediately upon being banned.
  • Your Apple App Store subscription continues billing unless you cancel it through your Apple ID subscription settings.
  • No refund is provided for any remaining subscription period.
  • Your data is retained for 30 days following the ban and then permanently deleted.
  • You may appeal the ban within 14 days by emailing zeropop@hanlon.digital.

Price Changes

We may change subscription prices from time to time. Price changes will not affect your current billing period. We will notify you of any price changes in advance, and you may cancel your subscription before the new price takes effect.

Feature Availability

Features included in each subscription plan may change over time. We will provide notice of significant changes to plan features. We may add new features, modify existing ones, or remove features that are no longer viable.

Third-Party Data & Marketplace Features

ZeroPop integrates with third-party services including eBay and other marketplace platforms to provide market data, active listings, pricing information, and listing tools. These features depend on the availability and accuracy of third-party APIs and data sources.

Hanlon Digital LLC does not guarantee the availability, accuracy, completeness, or timeliness of any third-party data. Marketplace data may not be available for all cards, all categories, or at all times. Third-party services including eBay may experience outages, rate limits, API changes, or discontinuation without notice.

eBay market data and sell tools are included in paid subscription tiers at no additional per-lookup or per-card charge. However, data freshness, coverage, and availability may vary based on card type, market conditions, and third-party service status.

ZeroPop is not affiliated with or endorsed by eBay Inc. eBay is a registered trademark of eBay Inc. Listing tools generate suggested titles and descriptions - you are solely responsible for the accuracy and legality of any listings you create on third-party platforms.

Dispute Resolution

Any disputes arising from or relating to your subscription are subject to the arbitration and class action waiver provisions in our Terms of Service.

Contact Us

If you have questions about your subscription or these terms, contact us at:

zeropop@hanlon.digital
Hanlon Digital LLC
United States